baduk Platform Privacy Notice
This page describes what data we collect when you use baduk and how we keep that information protected. Our privacy practices reflect industry standards for data security, encryption, and user control. We collect only the information necessary to operate our platform, verify your identity, and process your payments.
We at baduk take data protection seriously. Your personal information — name, email, identity documents, and payment details — is stored on encrypted servers and shared only with authorized payment partners, compliance teams, and regulatory bodies where required by law. We do not sell your data to third parties or use it for marketing purposes beyond service updates.
Our platform serves users across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions. Our privacy policy complies with payment partner requirements and applies uniformly to all users, regardless of location, as long as access is permitted under local law.
Data We Collect on baduk
We collect information in three categories: account registration data, identity verification documents, and transaction records.
Account registration: When you create a baduk account, we ask for your email address, legal name, date of birth, phone number, and residential address. This information is used to set up your account and to comply with Know Your Customer (KYC) regulations.
Identity verification: Before you can deposit or withdraw on baduk, we request scanned or photographed copies of a valid ID — a national passport, driver's license, or national identity card. We may also ask for a recent utility bill or bank statement to verify your address. These documents are archived securely and retained only as long as required by payment partners and regulations.
Transaction records: We record every deposit, withdrawal, and bet placed on baduk. Transaction data includes the amount, timestamp, payment method, and outcome. We use this information to detect fraud, comply with anti-money-laundering (AML) requirements, and investigate disputes.
How We Use Your Data
We use your data for platform operation, account security, payment processing, and regulatory compliance. Specifically:
- Account management: We use your email and phone number to send account confirmations, payment receipts, and security alerts.
- Payment processing: We share your name, address, and payment details with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to process deposits and withdrawals.
- Fraud detection: We analyze transaction patterns to identify suspicious activity and prevent unauthorized access.
- Regulatory compliance: We share aggregated data and user records with financial regulators and payment partners to comply with AML and Know Your Customer requirements.
- Customer support: Our support team may access your account history to assist with disputes, technical issues, or payment inquiries.
We do not use your data for marketing campaigns, third-party advertising, or any purpose outside of baduk service delivery and regulatory compliance. We do not share your personal information with marketing agencies, data brokers, or advertisers.
Third-Party Data Processors
Our data processors include payment providers, hosting providers, and compliance consultants. All processors sign data-processing agreements that require them to protect your information with the same standards we apply.
Payment providers: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment receive your transaction data to process deposits and withdrawals. Each payment partner maintains its own privacy policy — we encourage you to review their terms.
Hosting and infrastructure: Our servers may be located outside your jurisdiction. We contract with secure data centres that comply with international data protection standards. Your data is encrypted in transit and at rest, so physical location does not compromise security.
We ensure that all third-party processors operate under strict confidentiality agreements and use your data only for the specific purposes we authorize.
Your Rights on baduk
You have the right to request access to your personal data, ask us to correct inaccuracies, or request deletion of non-essential information. However, we must retain certain data — such as transaction records — to comply with payment partner regulations and anti-money-laundering laws.
To exercise your rights, contact our support team via live chat, email, or in-app messaging. We will respond within ten business days. If you believe we have misused your data or violated privacy laws, you may lodge a complaint with your local regulatory authority.
Data Retention on baduk
We retain your personal data for as long as your baduk account is active, plus seven years after account closure to comply with anti-money-laundering regulations and payment partner requirements. Identity documents are deleted after three years unless we are required to retain them by law.
Transaction records — deposits, withdrawals, bets, and game outcomes — are archived indefinitely. This allows us to investigate disputes and comply with regulatory audits. We encrypt archived data and restrict access to authorized personnel only.
Security Measures We Undertake
We protect your data through SSL encryption, password hashing, two-factor authentication, and regular security audits. Your password is never stored in plain text — only a cryptographic hash is retained on our servers. If you forget your password, you must reset it via your registered email address.
Our infrastructure is monitored 24/7 for unauthorized access attempts. If we detect a security breach, we will notify affected users immediately and work with payment partners to secure your account.
Jurisdiction and Contact Information
This privacy notice applies to all users of baduk, regardless of location, as long as access is permitted under local law. Our services are available only where local law permits. Users are responsible for verifying that their access and use of baduk comply with their own jurisdiction's law.
Our platform does not collect special categories of personal data — such as religious affiliation, health status, or biometric information — except where required for regulatory compliance. If you have questions about our privacy practices, contact our support team via live chat, email, or the contact form on our website.
We update this privacy notice periodically to reflect changes in our practices or regulatory requirements. We notify users of material changes via email or in-app notification. Your continued use of baduk after an update indicates your acceptance of the revised terms.
For legal inquiries or formal privacy requests, contact our compliance team through your baduk account or via the support channels listed in our FAQ sectionFor our complete terms, visit our Terms and Conditions and Legal Notice pages. Our multilingual support team in Jakarta, Medan, and other regional hubs is available to clarify any aspect of this notice.